Mitigate Security Threats and Breaches with the CimTrak and BMC Integration. 

The CimTrak Integrity Suite offers bi-directional ticket/incident synchronization through the use of an intermediary service (The CimTrak Ticket Syncer) that communicates between CimTrak and BMC Helix ITSM with the AR System REST API.


Get Secure. Stay Protected. Prove It.

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Benefits of Closed-Loop Change Control with CimTrak and BMC

Through the use of CimTrak with the Ticket Syncer, tickets/incidents created, modified, resolved or closed in either environment are synchronized in both environments.  

  • Remove/remediate malicious changes: Only planned releases that have been approved, tested, and scheduled are allowed to make changes in the environment which highlights circumvented processes.
  • Security Impact: The security impact of this controlled process is that all malicious changes are immediately exposed for removal and remediation. 
  • Mitigate Risks: The combined results drive higher operational availability while mitigating the risk of security threats and breaches.

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